Teamwork

Team member biographies

Robert Ryan - Founder and CEO

Rob founded New Market Equipment Co. in 2000 which currently does business under the name New Market Waste Solutions and is headquartered in Charlotte, NC. Rob has strived to create a waste services and recycling brokerage firm that is national in scale and provides commercial customers with unparalleled customer service at significant cost savings. Rob has over 18 years of national waste and waste management experience. In 1992, he founded and built a top tier management company, Eco Tec Management Services. Eco Tec serviced and supported over 20,000 locations across the country and managed in excess of $30 million in annual revenue. Eco Tec achieved an unprecedented client satisfaction rating and Rob sold the industry leading company in September 1999 to pursue other interests which ultimately led to the start up of New Market Equipment Co.

Kevin LeSage - Partner and CFO

Kevin joined New Market in 2009 as Chief Financial Officer and co-owner/partner. Kevin came to New Market after nine years with Wachovia Securities where he was a Sr. Vice President/Director in the Capital Markets Division. His experience was within the Fixed Income group where he was a Sr. Industry Analyst and Asset Manager covering the Chemicals, Metals/Mining, Lodging, Business Services, and Gaming industries. Prior to banking, Kevin was a Management Consultant in the Washington D.C. area for six years working with various branches of the Department of Defense. Kevin’s credentials include undergraduate degrees in Accounting and Finance, the CPA, and an MBA in Finance and Operations.

Mark Stack - Executive Vice President of Operations

Mark has been with New Market Waste since 2007. Mark manages our Customer Service and Account Management departments and works daily with our vendors to provide our customers with an outstanding experience and a customized program for all garbage and recycling needs. Mark’s most valuable quality is his ability to work with haulers to find the absolute best prices for our customers. Mark began his career with USA Waste in 1995. From USA Waste, he went on to work at Waste Management for over 10 years and rose throughout the ranks to Western Carolinas Sales Manager. Mark received his Bachelor’s in Communications from Appalachian State University.

Dean Rank - Vice President, National Accounts

Dean began his career in the waste industry with New Market in December of 2005. Dean is responsible for enrolling and managing accounts on a national level including, but not limited to, hotel management companies, multi-family property management, mall development and management, and grocery store chains. In addition to the managed services, Dean is also responsible for equipment sales, rentals, and repairs through New Market’s preferred equipment manufacturers. Dean has worked with numerous developers and architects in the planning stages of equipment needs through replacement equipment on existing properties. Dean came to New Market with over 15 years of direct sales experience from a Director of Sales for a hotel to a Financial Planner managing 401K plans for GM dealerships in the Southeast.

Cynthia Anderson - Senior Account Manager

Cynthia joined New Market Waste in June 2008 as Senior Account Manager. She handles billing, reporting and customer service for several of our biggest customer accounts. In addition to her day-to-day duties, Cynthia also handles numerous special projects including efforts in sustainability reporting, new business development, and customer retention. Cynthia came to us after 21 years at Waste Management. Cynthia excelled in her positions as Customer Service Manager and Account Manager. Her responsibilities included management of over 3,000 accounts and relationships including Duke Energy. Inducted twice into Waste Management’s Circle of Excellence is just one example of her dedication and commitment to the customer. Cynthia also served on the Board of Directors for Keep Gastonia Beautiful for 15 years and was awarded Volunteer of the Year twice for her service. Cynthia has a Bachelor’s Degree in Social Work from Winthrop University.

Sheila Wood - Senior Account Manager

Shelia has worked at New Market Waste since September 2008. Shelia is responsible for managing, billing, reporting and customer service for a large portfolio of customers. She focuses on right sizing our customer’s waste programs and actively manages vendor pricing to achieve the maximum cost savings possible while ensuring excellent service. Shelia worked at Waste Management for over 13 years and was responsible for managing over 2900 accounts in seven counties for the Charlotte-Granite Quarry divisions. She was instrumental in managing these accounts and relationships such as S&D Coffee, Phillip Morris, Alcoa and Kimberly Clark.

Kelly McHugh - Senior Account/Sales Manager

Kelly joined New Market Waste in May 2011 as Senior Account / Sales Manager.  Kelly is the newest member of our team and will manage a portfolio of customers, addressing all customer service needs while providing cost effective solutions through detailed waste audits.  Kelly will also utilize her skills in developing new opportunities for New Market Waste.  Kelly has over 9 years of industry experience with Waste Management.  During her tenure at Waste Management Kelly held several positions, including Outside Sales to commercial and industrial customers, Account Manager servicing and managing a book of business of 2,800 accounts including Parkdale Mills, Bic Corporation and PPG Industries.  Kelly also has experience in the manufacturing and light industrial field, including special waste, universal and hazardous waste streams.

Abbey Campbell - Customer Service

Abbey has been with New Market Waste for 3 1/2 years in Customer Service and assisting the Accounts Payable department. Abbey’s primary focus is on handling all of our customer’s needs/concerns from scheduled service to ordering extra services as needed. Abbey thrives on getting to know our customers and vendors which enhance her ability to provide outstanding customer support. Abbey has over 18 years of Customer Service including with a paramedical company where she also gained experience in sales.

Doris Holland - Customer Service

Doris has been with New Market Waste since the summer of 2006. On a day-to-day basis, Doris is primarily focused on customer service but she also assists with Accounts Payable and is quite often working on special projects. Prior to New Market, Doris was an Accounts Payable Auditor for 10 years which has proven to be very valuable experience here at New Market. She has a degree in Education from Winston Salem State University.

David Henry - Accountant

David Henry joined the New Market team in August 2008 as an Accounts Payable Specialist and was promoted to Accountant. In addition to his accounting duties, David manages the company’s information systems and works with the CFO on special projects. He is a 2005 graduate of North Carolina State University with a B.S. in Accounting and a concentration in Financial Analysis. Prior to working at New Market he served a 2-year stint as an Americorps volunteer with Habitat for Humanity, supervising the construction of over 30 homes for low-income families in need of decent, affordable housing. He still maintains his involvement with Habitat as a member of the Habitat Young Professionals of Charlotte.

Jackie Dargavel - Accounts Payable Specialist

Jackie joined New Market Waste in December 2008 in the Accounts Payable department. Jackie has played a pivotal role in managing our A/P and establishing strong relationships with our vendors around the country. Most of our vendors know her as Jackie Groff but she married in May and now sports a new name. Jackie graduated in 2008 from Queens University of Charlotte with a B.A in English and Communications.

Brittany Clark - Accounts Receivable Specialist

Brittany has been at New Market since June 2009 where she started as an Accounts Payable Specialist. After seven months, Brittany agreed to take the lead role in Accounts Receivable and has established an impressive relationship with our customers. Brittany graduated in 2008 from Queens University of Charlotte with a Business Marketing degree and Spanish concentration.

Donna Ahlum - Vendor Negotiations

Donna joined New Market Waste in January of 2007. She works directly with our VP of Operations and is responsible for bidding garbage and recycling services for new customers which includes determining service levels needs. In addition, Donna works feverishly with our existing vendor network around the country to achieve the very best levels of service while maximizing the savings for our existing clients. Prior to New Market, Donna worked for 10 years as a Sales Rep for Browning Ferris Industries (now Allied Waste).

Hayley Anderson - Marketing and Sales Assitant

Hayley joined New Market Waste in September 2010 as a Sales and Marketing Assistant.  Hayley has responsibilities for all aspects of sales and marketing including managing New Market’s website, developing sales presentations, and designing marketing materials.  Outside of marketing and sales, Hayley prepares monthly sustainability reports and supports the President, CFO, VP of Operations, and account managers with various projects.  Hayley graduated in 2010 from Appalachian State University with a B.S. in Fashion Merchandising and a minor in Marketing.